SHIPPING & RETURNS
We put a lot of focus on making sure your items get delivered as quickly as possible. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.
Once your order is confirmed, we will prepare your items for shipping. Items may take 2 weeks for processing. While we work hard to ensure your order is prepared for shipping as quickly as possible, some items may have longer processing time due to low product availability. In such circumstances, you will be notified you of the delay.
You can enjoy free shipping for some items. For breakable and large size of the items required self collect. Where available, you can opt for Express Shipping for an additional fee.
items are NOT applicable for refunds/exchanges.
As we work fast to ensure you receive your item as soon as possible, all orders are processed after 12 hours of your order placement or payment, and cancellations may only be made within the first 12 hours after payment is made. A full refund will be made to your account within 48 hours.
No return or cancellation is allowed for customized items (custom colours, fabric, sizing, or special instructions).